OCI Card Services
Surrender of Passport
Passport Service
Tourist Visas Services
Effective Date: 24 September 2026
Docuvisa24 provides online documentation assistance and consultancy services to customers in India and internationally.
Services may be delivered electronically through:
No physical shipment is required for many of our services.
After successful payment and receipt of the required information, our team may contact the customer to begin the service.
Customers may be asked to provide additional documents or information before the service can commence.
Depending on the service, the process may include:
The exact process varies according to the service purchased.
Service timelines vary depending on the service type and the requirements of the relevant government authority.
Docuvisa24 will communicate expected timelines where reasonably possible.
Government processing timelines are outside Docuvisa24’s control and are not guaranteed.
Customers must provide the requested documents and information promptly.
Delays caused by missing documents, inaccurate information, late responses or missed appointments may extend the service timeline.
If an original or physical document needs to be submitted or delivered, the customer will be informed of the applicable procedure.
Where courier or third-party delivery services are used, delivery times may vary.
A service may be considered completed when Docuvisa24 has performed the agreed assistance, including application preparation, review, submission assistance, consultation or other services specified at the time of purchase.
Approval or issuance of an official document is controlled by the relevant government or competent authority and is not controlled by Docuvisa24.
For service-delivery questions:
Email: support@docuvisa24.com
Phone / WhatsApp: +91 92160 45550